Think Outside the Box!

A company that embraces CHANGE while enhancing EVERYONE’S journey.

Starting wage for current employees is commensurate with their current wage + a $1.00/per hour increase + Bonus

District Trainer Job Summary

Our District Trainers drive performance by partnering with the SmartStop Operations team to lead the on-site, in-store training initiatives. They do so by supporting new employees and their on-boarding, by recommending and implementing training actions to drive business results and by providing the support to help employees excel in their performance.

Essential Job Functions and Responsibilities

• Organize and present materials for training that are meaningful and delivered in a positive, approachable, friendly and sincere manner.
• Assist in the initial phone screening of potential field new hires.
• Onboard, train, and assist all new hires.
• Builds teams with positive communication and concern for individuals.
• Knowledgeable of company features, policies, and procedures.
• Performs regular physical inspections of sites, being able to recognize areas of improvement.
• Understand and be highly proficient in the technology used in training, to include: Microsoft Office, Operating Systems, HRIS System, LMS System, Webinar tools (Zoom, Webex, etc.)
• Must be able to travel to all stores on a regular basis throughout their district (NJ, MD, DE, and PA) and may be asked to travel and help support other districts from time to time.
• Other duties as assigned by the Company.

Qualifications

• Must have a proven record of excellent customer service.
• High performing, natural problem solver.
• Must have a valid driver’s license, reliable transportation and current auto insurance.
• Culture warriors who value inclusivity and strive to empower all staff members to bring their authentic self to the store every day.
• Helpful and knowledgeable, gaining a deep knowledge of the stores they service and the company and overall industry.
• Detailed oriented.
• Excellent time management & results driven.
• Integrity and trust that are above reproach.
• Exceptional communications skills.
• Prior experience in Self Storage or multi-store locations a plus.

Benefits

• Monthly Bonus Incentive Plan
• Health insurance including medical, dental and vision
• Life and Disability Insurances
• Paid Time Off

About SmartStop Self Storage

Strategic Storage PM Canada, ULC, DBA SmartStop® Self Storage, is a diversified real estate company in the self-storage industry, operating in the US and Canada. In addition, SmartStop was recently awarded Newsweek’s Best Customer Service 2021 & 2022 among Storage Center companies.

Diversity

SmartStop® Self Storage, is committed to diversity, equity and inclusion. We believe in fostering an environment of inclusion and seek contributors from all backgrounds to join our dynamic team.

Lead Together!